All systems are operational

About This Site

This page provides status information on the OWOX BI services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. For additional information on these services, please visit www.owox.com.

All times are in UTC timezone.

Past Incidents

Wednesday 15th September 2021

No incidents reported

Tuesday 14th September 2021

Pipeline VK pipelines incident — cost data import issues

September 14, 2021 VK → Google Analytics / Google BigQuery pipelines have become generally unable to export cost data and refresh the access.

Our engineering team is currently working on investigating the issue. We will provide an update on the situation tomorrow, September 15, at 12:00 UTC. All cost data for the period of the pipeline outage will be imported to your Google Analytics property / Google BigQuery project as soon as the pipeline will be back to work.

September 15, 2021 at 14:30 UTC — Update: We have resolved the cost data import outage issue.

VK → Google Analytics / Google BigQuery pipelines are fully operational: cost data import is active; refreshing the access is available. The missing cost data for previous days will be imported during the next 24 hours.

Monday 13th September 2021

No incidents reported

Sunday 12th September 2021

No incidents reported

Saturday 11th September 2021

No incidents reported

Friday 10th September 2021

Pipeline Twitter Ads to Google Analytics / Google BigQuery pipeline incident — providing new Twitter account accesses or refreshing current ones is temporarily unavailable

Today, September 10, Twitter Ads pipelines have become generally unable to refresh any types of access. Additionally connecting Twitter Ads accounts to create new pipelines is unavailable as well. We have investigated the issue and discovered that this is an unexpected result of the Twitter tokens limit. Our engineering team is currently working on fixing the issue. We will provide an update on the situation on Tuesday, September 21, at 13:00 UTC.

Thursday 9th September 2021

No incidents reported