All systems are operational

About This Site

This page provides status information on the OWOX BI services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. For additional information on these services, please visit www.owox.com.

All times are in UTC timezone.

Past Incidents

Thursday 26th March 2020

Pipeline Google Analytics to Google BigQuery Pipeline incident — Session tables formation delay.

We are currently fixing an issue with an underlying component that affects OWOX BI Pipeline for user behavior data availability. Session collection may be delayed for a small number of pipelines. Please, wait while we continue to fix this issue. For affected Pipeline users, session collection will be automatically completed after the underlying issue is being solved.

Work is ongoing to address the issue by the underlying component's engineering team. We will provide our next update on 15:30 UTC

Wednesday 25th March 2020

No incidents reported

Tuesday 24th March 2020

No incidents reported

Monday 23rd March 2020

No incidents reported

Sunday 22nd March 2020

No incidents reported

Saturday 21st March 2020

No incidents reported

Friday 20th March 2020

Pipeline BI incident — Fixed

We have currently identified the issue with yesterday's data import that affects OWOX BI Pipeline for ads cost data availability. Please, wait while we fix the issue. For affected Pipeline users, imports for your pipelines will be automatically downloaded after the underlying issue is being fixed.

Work is ongoing to address the issue by the underlying component's engineering team. We will provide our next update at 14:30 UTC.

Friday 20 March 2020 update 17:00 UTC: The engineering team is still working on this issue. We will provide the next update on Monday at 09:00 UTC.

Monday 23 March 2020 update 09:10 UTC: The engineering team is still working on this issue. We will provide the next update on Tuesday at 09:00 UTC.

Tuesday 24 March 2020 update 9:15 UTC: At the current moment pipeline functionality is restored. The ad cost data is loading in Google Analytics. In the near future, our engineering team will update and upload all missed data.

Wednesday 25 March 2020 update 9:10 UTC: The cost data is being loaded into Google Analytics at the moment. In the near future, our engineering team will update and upload all missed data for all dates. We will provide our next update on Thursday at 14:00 UTC.

Thursday 26 March 2020 update 10:00 UTC: The cost data is loaded in the Google Analytics account.