Thursday 16th November 2023

BI incident — Investigating

We are currently investigating an issue with an underlying component that affects OWOX BI Sessions gathering on hit webstream data. Gathering fails and new tables are not created. Please, wait while we continue to investigate this issue. For affected OWOX BI Sessions users, sessions tables gathering would be restarted after the underlying issue is being addressed.

Work is ongoing to address the issue by the underlying component's engineering team. We will provide our next update at 16:30 UTC.